Customer Reviews: Read 7 more reviews...
 baby dresses, two pieces February 8, 2008
Ms. Mary C. Benckert (South Jersey)
3 out of 3 found this review helpful
Fair price, SUPER FAST SHIPPING, arrived in 2 days. Fair s/h. Matches other new furniture in nursery....crib and changing table. Easy to assemble. Directions for assemble were not in box, but company was called and they actually downloaded the direction to me. Very pleased
 don't put it together yourself September 21, 2007
K. Cook (Burbank, CA United States)
I agree with the other reviews. We experienced similar problems when trying to assemble our changing table, and it was all because of the poor quality of craftmanship in the SIMPLICITY product. We finally had to contact the store where we purchased the product, and they generously removed the one we couldn't fit together and replaced it with one that their furniture assembly specialists put together for us. it only took us about 2 months from the purchase date to finally end up with a properly assembled product.
Then we opened the Ellis crib box to find a slat in the front panel was warped. Here we go again.
 Manufacturing problem September 19, 2007
Jackie (Valencia, CA USA)
Where do I begin with the problems with this product! I purchased this dresser changer combo 8/10/07 from Amazon. It is now 9/19/07 and I still don't have a dresser/changer. I received the unit the week after I placed the order. The packaging and shipping was fairly intact. There were a few dents in the pieces but nothing major. Then the horror began when I tried to assemble the darn thing. First of all, they don't label any of the wood parts. Only the hardware came in its own packaging and was labeled. Part A, B, and C didn't fit. The instructions say to call Simplicity directly so I did. The person there tells me she thinks the top piece is the defective one since the left side panel and middle panel both didn't match up. OK.... so she sends me a new top piece. One and half week later, I receive it and it's wrong! So I call them again. They are now set to send out the Left and Middle panels. One week later, I call them because I haven't received them. I leave 2 messages. Finally, someone calls back and they are suppose to send them out right away. Another week passes...then I received 2 packages of the same parts. Fine, at least the parts fit. So... I continue the assembly of my unit until I got to the Right end panel. Yes, you guessed it! It doesn't fit! So, I call Simplicity again. They tell me they are going to send me another Right end panel. The next week, I receive another Right end panel that doesn't fit!!!! This story is sooooo ridiculous I can't even begin to understand how they stay in business. I call Simplicity again. All their customer service reps are busy (I wonder why) so I leave another message. At this point, I'm giving up... I may have to just call Amazon and try to return the product for my money back because I just can't put it together. I've even asked them to just send me a new unit, preferably one that someone has actually tried to put together and verified that it works! But...to no avail. If you are even thinking of purchasing this product, FORGET IT. It is not worth the time, money or headache or frustration. Simplicity??? There's nothing simple about it.
I couldn't put it together!! September 6, 2007
T. Jones (St. Louis, MO USA)
I'm not rating the furniture or Simplicity, I'm rating Baby Universe for shipping the wrong furniture. I didn't notice that they sent a combo of the Walnut and Cherry changing tables from the Ellis line. So, when my friends and I attempted to put it together, the screw holes on the cabinet pieces didn't line up. I thought that maybe it was me, so I called my cousin, the handy-man, to see if he could fix it. As we looked closer, we noticed that some pieces were lighter than others. Simplicity instructs you to call them if something's wrong and I did. They're sending an entirely new unit to me and will pay for shipping to return the faulty/unmatched unit. I'm due in 2 weeks so I'm purchasing a playpen/changing table/bassinet in case I deliver before Simplicity does.
great furniture and very elegant looking. August 10, 2005
rebecca (Tomball. Texas)
1 out of 1 found this review helpful
My husband and I looked everywhere for our first baby furniture and decided to go with this style. We were totally happy when the changing tower came and really excited after we got the crib in and put them all together.<br /> The furniture is very well put together and we could'nt be happier.
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